Freedom and Responsibility: The Netflix Story of Innovation and Culture One story that stands out amongst many stories in building organisational culture is that of Reed Hastings and his transformative influence on Netflix’s culture. It all began in 2009 when Hastings, the co-founder and CEO of Netflix, authored a seminal document that would revolutionise how

The Zappos Story: Experimenting with Holacracy for Organizational Success The Zappos Story: Experimenting with Holacracy for Organizational Success, an online store for shoes and clothes, and Tony Hsieh’s bold venture into Holacracy stands out boldly in the ever-evolving domain of organisational culture. It is a storyline that unfolds between 2013 and 2016, a period marked

The Xerox PARC Story: Birth of Personal Computing and Graphic User Interface The Xerox PARC Story: Birth of Personal Computing and the Graphic User Interface. In the early 1970s, the offices of Xerox Palo Alto Research Center (PARC) quietly witnessed a revolution that would transform the landscape of personal computing. Xerox PARC, a subsidiary of

Picture Source: https://thedecisionlab.com/reference-guide/psychology/ego-depletion   Ego Depletion: The Story of Radishes and Cookies Ego Depletion: The Story of Radishes and Cookies. In the late 1990s, social psychologist and scientist Roy F. Baumeister wanted to understand why it’s hard for us to control ourselves sometimes. To solve this mystery, he and his team came up with a fun

Reshaping the “Smell of the Place” – The Chrysler Story “Individuals do not change fundamentally who they are, without any serious personal crisis of some kind. But the conclusion again for us, perhaps, the key conclusion is that is the wrong question to ask. Revitalizing people has a lot less to do with changing people

Appreciative Inquiry: The Magic of Story-Telling In the early 2000s, in the heart of Cleveland, a struggling hospital was grappling with deteriorating morale and disconnection among its staff. Patient care was suffering, and the atmosphere was marked by frustration and burnout. Desperate for change, the hospital leadership turned to an unconventional approach: Appreciative Inquiry. Led

Theory X and Theory Y: Control to Empowerment in Leadership Explore McGregor’s Theory X and Theory Y and their impact on leadership styles. Discover how shifting from a control-based approach to one of empowerment can enhance organizational performance and employee satisfaction. Few concepts had as profound an impact on the world of management theory as

Unveiling Organisational Culture: Edgar Schein’s Timeless Insights Discover the profound insights of Edgar Schein on organizational culture and their relevance in today’s business world. Explore how understanding and shaping culture can drive organizational success. Imagine stepping into the bustling corridors of an organisation, where each interaction, each symbol, and each ritual carries meaning beyond its

Picture Credit: https://www.semanticscholar.org/ Bright Lights to Human Insights: Illuminating the Path to Understanding Human Behavior Explore the journey from bright lights to human insights, uncovering the nuances of understanding human behavior. Discover how insights into human behavior can drive innovation, improve relationships, and enhance personal growth. In the bustling city of Chicago during the early 20th

Picture Credit: https://www.edrawsoft.com/efficiency-effectiveness-matrix-templates.html   Lessons from Netflix vs Blockbuster: Efficiency vs Effectiveness Learn key business lessons from the rivalry Netflix vs Blockbuster, focusing on the crucial balance between efficiency & effectiveness for long-term success. In business, two fundamental principles often come into play: efficiency and effectiveness. They shape how organisations operate, make decisions, and ultimately determine their